I’ve had the opportunity to deal with Doug at EcoCircuit a couple times to get spare parts and hose fittings for our older hot tub. Any time I’ve had a question, Doug has always been able to answer, and if I need a part, he even knows what I’m looking for with an obscure description of the part. Just recently, the motor on our hot tub started making a horrible groaning noise and when I looked under the tub, after removing a few cubic feet of snow, I noticed the problem. The aging spa pack had a leaking pump bearing, and it was spraying water on the pump bearings. After dropping the spa pack off with Doug at Eco-Circuit on Thursday morning, half expecting it to not be repairable, Doug assured me it could be fixed even though the motor was no longer produced. Doug called back the next morning, first thing, and said the spa pack was good as new and ready to go. The cost was far less than I was expecting, and it looked a whole lot cleaner as well. What makes this whole ordeal more amazing is that this all happened on a Thursday before the New Years Long weekend. I was totally impressed that not only did he team at Eco-Circuit get the pump and motor on our spa pack rebuilt, but that hey had it done so quickly, AND before a long weekend holiday. Thanks again for all your help, and I will definitely recommend your services to anyone I know.
I love these guys. So honest and straight forward… no up selling. No runaround. Just honest guys that do great work!!!
I managed to get my pump back in last night and filled the tub and it is working beautifully. Temp is up to par this morning and I am looking forward to a hot tub again at the end of a long work day!
Thanks for your great service – glad to know about you guys now and will happily recommend you to others!
Just a quick note to let you know that the filter arrived and has been installed.
Thank you once again for all the help and the quick service!
Thanks to Doug, we have our hot tub working tonight. Business was closed, but he happened to be there and answered the phone, and then waited for me to come and get the part I needed. Great service!
Subject: Awesome service!
Hello, just wanted let you know that I was in Jan.27 2015, to see if you had a computer board for my older hot tub, and I was surprised that you did, with very good prices.
Thanks for the great service! My hot tub is now up and running again.
Just wanted to follow up that I received the board and it’s working perfectly. Your shop did very good work in cleaning it up and repairing it. I especially appreciate the quick turnaround, so I just wanted to say thanks again. I’ll certainly be referring your business to others! Regards, Walter
Thanks for the great service on a Saturday!!
Replacement Circuit Board
Thanks again, Doug, for your help. It’s up and running!
Thanks again for the diagnostic help. Plugged the capacitor in and we’re back in business.